Returns and Refunds
Although we know you will love your purchase we also understand that you may wish to return an item and seek a refund. If this is the case you need to contact the designer maker directly in writing no longer than 30 days after the date on which you received the item.
Designer makers will only accept the return of items if sent back in original unused condition within 30 working days of receiving the products.
Please include your name and address within the package and use an insured method of despatch with proof of posting, as we cannot accept liability for returned goods being lost or damaged in transit.
Please note that refunds do not apply to items, which have been Commissioned or Made to Order. Please visit our SOURCE (link) Commissions page to understand more about the process when commissioning work.
Please also note that International customs duties and sales taxes are non-refundable for shipments outside the European Community.